Seller Protection
Reduce the risk of fake payment alerts by confirming protected payment status through Truvera before you deliver goods or complete the agreed service.
Transact with unfamiliar customers confidently.
Sending goods or starting work before payment is properly confirmed can expose you to fake alerts and last-minute confusion. Truvera helps you show buyers a clearer transaction path and confirm protected payment status before you proceed.
1. Start, Invite, or Share a Link
Start a transaction with a customer, invite an unregistered buyer, or share a configured Truvera checkout link that carries product, price, delivery, and seller context where supported.
2. Share Your TrustID
Where eligible, place your Truvera TrustID or verification link in customer messages, bios, adverts, or websites so buyers can check the official public identity signal.
3. Payment Structure & Confidence
Once your customer makes the protected payment through the regulated financial-partner infrastructure, Truvera confirms that the transaction can proceed under the applicable rules.
4. Clear Transaction Steps
Both you and the buyer follow agreed steps. Price, item or service details, delivery expectations, and confirmation requirements are clearer from the start.
5. Delivery, Completion & Release
For goods requiring logistics, use the delivery options available within Truvera. Recorded handoffs, confirmation, evidence, or issues can support the applicable release decision.
6. Fair Dispute Handling
If a buyer raises a delivery or service issue, the Dispute Centre can review transaction records, delivery events, evidence, and communications under the applicable rules.
Note: Payment release follows the applicable fulfilment, confirmation and dispute rules. Sellers must fulfil their obligations by delivering exactly what was promised.